shipping & return info
DELIVERY Purchased items will be shipped within 7 business days of the order, although most will be within 3 to 4. Please allow up to 2 weeks for delivery to arrive. If you still have not received your purchase after 3 weeks, please visit the contact section and send us an email. Buyer assumes any and all duties and customs costs for orders shipping outside of the U.S. and will be contacted in advance should additional charges need to be made. Ro Collection™ is not responsible for any lost, stolen or damaged shipments. All domestic shipments are insured and the buyer assumes all responsibilities of claims made with shipping carrier.
PRICES, SHIPPING & HANDLING CHARGES All prices include charges for shipping and handling or taxes, if delivered to customers within the United States. For customers outside the United States, additional charges may apply. Please send us an email if this is the case.
RETURN POLICY ALL SALES FINAL. Unless the product is damaged during shipment of delivery, you are responsible for return shipping charges, the item must be in its original packaging, and is subject to inspection to verify that it is new or unused. Some returned items are subject to a 35% restocking fee.